June 2016 – Higher Order Coaching

Why “higher order” coaching?

Why did I name my business “Higher Order Coaching?” If you have noticed that I function as a pastor, you may think “higher order” is a religious reference. But, that’s not the reason I chose it for the name of my business. Educators describe two classes of thinking – lower order thinking and higher order…

How to Evaluate Your Team without being Bossy

June 3, 2016Coach Mark Hainescoaching, evaluation, manager, questions, team leader

No one looks forward to receiving an evaluation from the boss. Everyone hopes for a big raise, however, very few expect to learn anything from the evaluation. There has to be a better win way.

Use these three questions regularly and watch your team’s performance improve.

What went well?
What needs improvement?
What will you do differently next time?

These questions have several advantages.…